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Nationwide Lender
1500 Employees
Problem
Growing population with high turnover (75%+)
Poor employee experience
Non-competitive total benefits program
Strategy
Analyze the business plan
Implement an in-depth employee engagement survey
Determine employee priorities and business parameters
Redesign total benefits program
Results
Saved more than $300,000 over the prior year
Expanded benefits offering
Improved employee satisfaction
Reduced voluntary turnover by 25%
US Automaker
1400 Employees
Problem
Benefit compliance
issues
Potential legal
exposure
Strategy
Conduct a Performance
& Risk Audit
Review benefits process
to create an implemen-
tation roadmap
Reengineer the benefits
HRIS system, set up
benefit specification
system and process
guidelines
Results
$500,000 in savings
Eliminated legal exposure
in benefits and compliance
Solar Company
400 Employees
Problem
Benefit renewal was
in trouble (competing
brokers)
Reactive and
uncoordinated plan
25% increase was
on the table
Strategy
As new broker, we
quickly identified
immediate challenges
and savings opportunities
Renegotiated with
benefit providers
Redesigned offerings to
better suit client needs
Identified client did not
have a promised bonus
plan for leadership
in place
Results
Reduced rate increase to
5%, saving client $180,000
Outsourced administration,
saving client $40,000
Complete on-line
enrollment changing
carriers and minimized
disruption
Better employee
experience, while saving
$220,000
Redesigned the
company-wide bonus
program linked to
corporate goal
National Bank
1200 Employees
Problem
Mature financial
services firm
Losing market share
High Turnover
(50%+)
Low Employee
Engagement
Strategy
Partnered with new
dynamic CEO
Identified front line
leadership root cause
Developed new
leadership profiles
& expectations
Designed customized
leadership program
targeted at key
engagement
deficiencies
Results
Implemented new
leadership program for
over 100 supervisors
Provided specifically
tailored tools for
supervisors
Certified client's learning
division one curriculum
Voluntary turnover
down 21%
Employee Engagement
improvement of 35 points
Course is now the price
of admission for manage-
ment at company
U.S. Automaker - Financial Services Division
1400 Employees
Problem
Inability to attract
top talent
Reliance on 28
contingent staffing
firms
No centralized
controls
Poor candidate
experience
Dismal retention
(60% turnover)
Strategy
Reengineer the client’s
thoughts on talent
Completely overhaul the
talent process using Six
Sigma methodology
Design and implement
a lean talent process
Bring in an in-house
talent acquisition team
Results
Saved $1.2 million in
outside vendor fees
Top graded the company
senior leadership team
Implemented a web-based
talent management portal
Reduced time to hire
by 40%
Reduced total turnover
by 30% in first year